Original topic:

Call Record Option

(Topic created on: 01-15-2025 12:56 AM)
540 Views
JoyBhattacharjee
Active Level 1
Options
Galaxy A
Why i am not getting any option for recording all calls automatically whereas I know that Samsung Galaxy A35 5g has automatic call recording option. Can anyone help me?
10 Comments
DINKAR-IN
Expert Level 3
Galaxy A
I think you didn't buy your device from India.
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Galaxy A
I bought my samsung a35 5g from Bangladesh.
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Galaxy A
May be you are wrong. Because Some months ago I bought A15 from Bangladesh that was with Auto call recording option.
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Wodehouse
Expert Level 5
Galaxy A
The Samsung Galaxy A35 5G does have an automatic call recording feature, but it might be disabled or hidden due to regional or carrier-specific restrictions. Here's how to check:

Enabling Automatic Call Recording
1. *Open the Phone app*: Find the Phone app on your home screen or in the app drawer.
2. *Access Settings*: Tap the three dots (⋯) or the gear icon to access the Phone app settings.
3. *Look for Call recording*: Scroll down to find the "Call recording" or "Auto call recording" option.
4. *Enable Automatic call recording*: If you find the option, toggle it on to enable automatic call recording.

Alternative Methods
1. *Check regional settings*: Ensure your phone's region and language settings are set correctly, as this might affect the availability of the call recording feature.
2. *Use the dialer code*: Try dialing `*#9090#` or `*#397788#` to access the phone's service menu. Look for the "Call recording" option.
3. *Install a third-party call recording app*: If the built-in feature is not available, consider installing a third-party call recording app from the Google Play Store.

Important Notes
1. *Check local laws and regulations*: Ensure that call recording is legal in your region and that you have the consent of all parties involved.
2. *Storage space*: Be aware that call recordings will occupy storage space on your device.

If you're still unable to find the automatic call recording option, it's possible that the feature is not available on your device due to regional or carrier-specific restrictions.
Galaxy A
Dear, Thank you for your support. But i have already checked all of these options. I have attached some photos that can clearly showing no option for automatic call recording. Please sugest any third party app that can solve my problem or any other ways to clear the issue.1736911223670.jpg1736911223703.jpg
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Wodehouse
Expert Level 5
Galaxy A
Try this.
https://play.google.com/store/apps/details?id=com.automaticcallrecorder.autorecordphonecalls

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Since your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

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Galaxy A
I contacted with the customer support team of Bangladesh but they informed me that A35 5g has no call recording option at this moment but i got proof that a35 5g has this option which one is official and I am facing this problem as because i bought it unofficially. That is why i want a software solution that can erase my problem.
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goodthings
Expert Level 5
Galaxy A
Your's device is out of India variant so it's not available now for your's device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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