Original topic:

Not able to use task manager

(Topic created on: 12-13-2023 09:50 AM)
296 Views
Dhruveshgp
Active Level 3
Options
Galaxy A
After Android 6 update not able to use task manager in swipe fix it
0 Likes
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Members_69QabWG
Beginner Level 2
Galaxy A

Having this issue on my Galaxy A52s 5G even on the latest November 2024 update. Task manager normally opens fine but sometimes when I'm switching between apps/coming out of apps using the home button, and then try to open the task manager, it cannot be opened anymore.  And I have to restart my phone everytime this happens to make the task manager work. 

0 Likes