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Original topic:

Network

(Topic created on: 02-10-2026 10:49 PM)
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Daji123
Active Level 5
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‎02-10-2026 10:49 PM (Last edited ‎02-10-2026 10:49 PM ) in 

Galaxy A
In my device galaxy A55.....5g to 4g continuously switch...also 5g network not stable.......what to do...!

Any one know about 5g symbol in samsung mobile?
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Anikroyale
Expert Level 5
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‎02-10-2026 10:52 PM in 

Galaxy A
Which carrier are you using?
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Daji123
Active Level 5
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‎02-10-2026 10:56 PM in 

Galaxy A
Airtel
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Anikroyale
Expert Level 5
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‎02-10-2026 11:07 PM in 

Galaxy A
Airtel is still using NSA 5G at a public scale, hence its expected. NSA 5G uses a 4G core unlike SA 5G which has its dedicated 5G core. Network switches are common. Also, if you're in a region where signal reception is not the strongest, you'll see frequent switches.
Arpeet_01
Active Level 4
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‎02-10-2026 11:07 PM in 

Galaxy A
Carrier and location problem
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cs_member10
Moderator
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‎02-11-2026 10:23 AM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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