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08-26-2024 03:17 AM in
Galaxy A- Tags:
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08-26-2024 07:14 AM in
Galaxy ABut stil i think that your device doesn't support dual band wifi , so its only can be connected with 2.4Ghz
Kindly note most latest devices of Samsung come with this support

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08-27-2024 12:41 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that your device supports 5GHz and you can use the same network with your device. However, If you are getting issues while using the same, kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
