Network problem

[RAJpbx07]

My whole family uses Samsung mobiles and I also used to use Samsung A52s 5G and since then I have bought A55 5G. It is such a useless phone. Neither its display nor network issue is so much. Whenever I turn on the hotspot and it shifts from 5G to 4G and stays in 4G only 

[cv87]

Which network operator???

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly confirm the exact issue which you are facing on your device display. However, kindly follow the below-given steps on your device to resolve your network issue by using the given link.

Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Furthermore, we want to inform you that when using a hotspot, both the hotspot and Wi-Fi should support 5G networks/bands for you to access the 5G network on both devices.

If the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[austronut]

@Samsung Care #A55 Even same network issue in India also with Jio 5G network.. always calling person says my mobile is not reachable. It is worthless mobile for higher cost of Rs 43K. When we are not getting important calls then it is worthless of investing more than 40K. Samsung care.. please admit this issue and resolve this issue asap instead of just providing common steps. _/\_

[Agagan]

Whenever any device is connected to my hotspot the data is not shared, this has suddenly started I think it is a bug. All settings I have tried for tethering