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06-27-2022 05:27 PM in
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06-27-2022 05:29 PM in
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06-27-2022 08:39 PM in
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07-05-2022 01:27 PM in
Galaxy ADear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.
Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.
Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-10-2022 11:12 AM in
Galaxy A
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.
We request you to kindly share your contact details with the preferred date and time of calling
Phone number :
Preferred date of Calling:
Preferred time of calling:
Thank you for writing to us.
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09-13-2022 04:45 AM in
Galaxy AHaving similar issue. Samsung A53 connected to USB-C Ethernet Adapter is still capped at 250Mbps. Even though the link is 1 Gbps, tested good on other A53 devices.
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09-05-2022 01:01 AM in
Galaxy AHi,
Is there any solution to all these issues?
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04-04-2023 03:33 AM in
Galaxy A