Resolved! Solved

Original topic:

Network issue

(Topic created on: 05-07-2024 08:16 PM)
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jassneel
Active Level 1
Options
Galaxy A
Samsung a33 5g mobile network issue 5G network not accept 
7 Comments
goodthings
Expert Level 5
Galaxy A
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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jassneel
Active Level 1
Galaxy A
Phone bhi reset kr diya hai
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jassneel
Active Level 1
Galaxy A
But same issue aa rha hai
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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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Solution
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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umesh30
Expert Level 2
Galaxy A
Samsung has to push NR only update to their devices...

Btw you can report this issue on this samsung member app in the support section.
Samsung may take action for this.

If you find my answer helpful, then accept my answer as a solution by clicking three dot menu on my answer post and select 'Accept solution' and help other Galaxy users to find this post helpful 😊
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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