Network issue in games

[Ayanakoji_kiyotaka]

When ever I try to play games like Call of duty mobile and Free fire on My galaxy A35 it shows 50 ms latency but the game is having high ping problem .please help me.

[mr_macavity]

Same i am also experiencing the same problem since i got the update 😭

[Ayanakoji_kiyotaka]

Which phone bro

[mr_macavity]

A34

[BiRdMaN]

I've A34 and it is working fine

[mr_macavity]

After the update battery backup is drastically down and also many game booster setings got removed 😭

[BiRdMaN]

Send an error report along with log files to customer support through this members app and Samsung will add/fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support