Original topic:

Network & Fast Charging Issue After June Update

(Topic created on: 06-28-2024 11:11 PM)
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LovableNaren
Active Level 4
Options
Galaxy A
Hi,

After installing the June update, I am facing the network issue (Unstable Network) and fast charging is not working. Usually, my mobile will be charged fully in 1 Hour 15 Minutes but now it is extended to 2 Hours. Kindly, resolve the issue in the next update.

Thanks & Regards,
Narendran R
4 Comments
adityaprawesh
Active Level 5
Galaxy A
Samsung update **bleep**
They roll out faulty updates that causes problem.

I am facing green line problem after updating my phone

Samsung Galaxy M52 5G
https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M52-5G-Don-t-Update-with-May-1-Security-Patch-up...
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LovableNaren
Active Level 4
Galaxy A
Nowadays, Samsung India Becoming Very Worst Bro... 💯
goodthings
Expert Level 5
Galaxy A
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. Charge your's device in cool atmosphere also turn off internet during charging then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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