Original topic:

Network Issue on A54

(Topic created on: 07-23-2025 04:01 AM)
57 Views
adharsh_
Active Level 6
Options
Galaxy A
Network issue on A54 after june security update....seriously samsung what are you thinking....in the name of security updates why forcefully degrading the device...disappointed. 
8 Comments
BiRdMaN
Expert Level 5
Galaxy A
Send an error report along with log files to customer support through this members app and Samsung will add/fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
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adharsh_
Active Level 6
Galaxy A
Log files?
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BiRdMaN
Expert Level 5
Galaxy A
ScAMSUNG
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Please go to main page of Samsung Members app, click on support, click on feedback, click on error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members app during this process until complete. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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sudhakar35gm
Expert Level 1
Galaxy A
Go to netmonster app and go to phone info option within that app. Keep LTE only and see.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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