Original topic:

My app is not running in background

(Topic created on: 05-16-2021 04:29 PM)
420 Views
Anonymous
Not applicable
Options
Galaxy A
Hello,
I was playing this game (free fire ) for 2 years and I do multitasking without any issues. But, 1 week ago I reset my phone. And now I cannot keep the game in the background for even a second.
Please anyone help me. I turn off all battery optimization
Please help me.
Thank you
11 Comments
SsoumyaRanjan
Active Level 7
Galaxy A
Check the background data restriction and turn it off ,and turn off developer option if you are facing this ,then restart your device
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Anonymous
Not applicable
Galaxy A
Bro I did it but still facing this issue
Anonymous
Not applicable
Galaxy A
Bro turning off developer option worked
Anonymous
Not applicable
Galaxy A
And the app standby state is exempted
SsoumyaRanjan
Active Level 7
Galaxy A
Start using game booster for multitasking in floating window ,this issue will not happen
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SsoumyaRanjan
Active Level 7
Galaxy A
Sorry game luncher
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Anonymous
Not applicable
Galaxy A
Thank you
SsoumyaRanjan
Active Level 7
Galaxy A
You're welcome
Thank god
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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