Original topic:

My Samsung A50 restarting daily several times automatically

(Topic created on: 11-16-2022 12:35 PM)
251 Views
ravikumar2211
Active Level 5
Options
Galaxy A
My Samsung A50 restarting daily several times automatically even after factory data reset. Please guide me guys.
0 Likes
4 Comments
Samsung_OneUi
Expert Level 5
Galaxy A
Format your phone and install only important apps. Do not install useless chinese apps. My sister have A50 till now. Its working very smooth and fine. Not any single issue found
0 Likes
ravikumar2211
Active Level 5
Galaxy A
Ok brother thanks
0 Likes
Anonymous
Not applicable
Galaxy A
This is a serious motherboard issue by Samsung and that shameless company isn't taking any responsibility. Read here for more info:-

https://r2.community.samsung.com/t5/Tech-Talk/Important-Join-the-campaign-to-help-users-who-are-faci...
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes