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a week ago (Last edited a week ago ) in
Galaxy APotential Causes and Solutions
- *Network Settings*: Ensure that your network settings are configured correctly. Check your phone's settings to confirm that 5G is enabled and selected as the preferred network type.
- *Software Glitches*: Sometimes, a simple restart can resolve minor software glitches. Try restarting your phone to see if it resolves the issue.
- *ONE UI Update*: There have been reports of similar issues after the ONE UI update 6.1. If you've recently updated your software, this might be the culprit.
- *Hardware Issues*: Although you mentioned no heating issues, it's possible that there's a hardware problem causing the network switching issue.
Next Steps
Given that your device is still under warranty, I recommend contacting Samsung support for further assistance. They can help you troubleshoot the issue or repair/replace your device if necessary.
Please do check these links
https://eu.community.samsung.com/t5/galaxy-s23-series/s23-u-network-issue/td-p/9221346
https://eu.community.samsung.com/t5/galaxy-s23-series/galaxy-s23-ultra-issue-using-4g-and-5g-network...
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊