Original topic:

My Galaxy A34 5G is turning automatically it's network type from 5G into 4G .

(Topic created on: a week ago)
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ROSHAN_MISHRA14
Active Level 1
Options
Galaxy A
My device turns it's network to 4G or 4G+ and even not able to switch to 5G until and unless I will turn the flight mode on and then off .No heating issues in this time . It's affecting my work and the device is 9 months old and is under warranty . 
16 Comments
deeplina
Active Level 4
Galaxy A
Jio hai kya
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Galaxy A
Yes
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deeplina
Active Level 4
Galaxy A
5g room mai mil nhi rahi. Right?
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Galaxy A
No not even on the terrace .
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deeplina
Active Level 4
Galaxy A
Hmm. This is not a device problem. Same problem thi meri . Do-tin sim se jio customer care ko complaint kr do same location se
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Galaxy A
But the same sim is working fine on my another device .
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deeplina
Active Level 4
Galaxy A
Then you should talk with Samsung customer care.
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Galaxy A
Yes , I am also thinking about that .
Wodehouse
Expert Level 3
Galaxy A
It sounds like your device is having trouble staying connected to the 5G network, and you're experiencing issues switching back to 5G without toggling flight mode. This can be frustrating, especially since it's affecting your work.

Potential Causes and Solutions
- *Network Settings*: Ensure that your network settings are configured correctly. Check your phone's settings to confirm that 5G is enabled and selected as the preferred network type.
- *Software Glitches*: Sometimes, a simple restart can resolve minor software glitches. Try restarting your phone to see if it resolves the issue.
- *ONE UI Update*: There have been reports of similar issues after the ONE UI update 6.1. If you've recently updated your software, this might be the culprit.
- *Hardware Issues*: Although you mentioned no heating issues, it's possible that there's a hardware problem causing the network switching issue.

Next Steps
Given that your device is still under warranty, I recommend contacting Samsung support for further assistance. They can help you troubleshoot the issue or repair/replace your device if necessary.

Please do check these links

https://eu.community.samsung.com/t5/galaxy-s23-series/s23-u-network-issue/td-p/9221346

https://eu.community.samsung.com/t5/galaxy-s23-series/galaxy-s23-ultra-issue-using-4g-and-5g-network...

https://www.samsung.com/us/support/troubleshooting/TSG01212956/

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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