Original topic:

Mobile data not working after the software update

(Topic created on: 04-30-2019 10:45 PM)
266 Views
SAA6
Beginner Level 2
Options
Galaxy A

I use a dual sim phone for my travels. Currently traveling I have an at&t account and an airtel account since the last firmware update 10 days ago my mobile data is not working. 

 

I have do e everything possible to try and fix it.

1.reset the apn settings. 

2. Confirm from at&t the apn settings and visited an at&t store. 

3. Reset network connections 

4. Restarted with safe mode 

5. Changed the sim. 

Nothing has worked so far I am in lurch because Samsung us cant help. I tried Samsung India they said they cant help and at&t cant help. 

Something that was working absolutely fine for the last 6 months is not working since the update. I am in a foreign country and desperately need the data. 

0 Likes
5 Comments
DYKhatri
Active Level 8
Galaxy A

Do not post your IMEI publicly. It might be harmful to you.

0 Likes
gurjarboy
Active Level 2
Galaxy A
dude nothing will work. wait for next update it will be automatically fixed. i had same issue.
0 Likes
SAA6
Beginner Level 2
Galaxy A

How long does this typically take? There was an update 5 days ago and it didn't fix it. 

0 Likes
DYKhatri
Active Level 8
Galaxy A

That is upto Samsung. How and when they will release the fix updates.

0 Likes
shahnaz
Beginner Level 2
Galaxy A
not working properly network and data
0 Likes