Microphone not working

[SGlover999]

My mobile microphone not working properly when i use voice recorder , video recording .

Sometimes it work .

But in the timing of calling , it works properly .

Whats the possible cause of it ?

[Wodehouse]

Possible Causes
1. *Software glitches*: Interference from other apps or software bugs can affect microphone performance.
2. *Dust or debris accumulation*: Dirt, dust, or moisture in the microphone hole can block sound waves.
3. *Hardware issues*: Faulty or damaged microphone components can cause intermittent problems.
4. *App-specific issues*: Voice recorder or video recording apps might have specific settings or bugs causing microphone problems.
5. *Android permissions*: Apps might not have the necessary permissions to access the microphone.

Troubleshooting Steps
1. *Restart your phone*: Simple restarts can resolve software glitches.
2. *Clean the microphone hole*: Use compressed air or a soft brush to gently clean the microphone hole.
3. *Check app permissions*: Ensure voice recorder and video recording apps have microphone access permissions.
4. *Update apps*: Keep voice recorder and video recording apps updated to the latest versions.
5. *Reset app data*: Clear app data for voice recorder and video recording apps.
6. *Disable and re-enable microphone*: Go to Settings > Apps > Permissions > Microphone, and toggle it off and on.
7. *Boot in safe mode*: Restart your phone in safe mode to isolate third-party app issues.

Additional Tips
1. *Test with different apps*: Try using different voice recorder or video recording apps to isolate app-specific issues.
2. *Check for software updates*: Ensure your phone is running the latest software.
3. *Visit a service center*: If none of the above steps resolve the issue, consider visiting an authorized service center for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[SGlover999]

I try everything , no improvement

[Wodehouse]

Visit a service centre.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have mentioned that your device microphone working fine while calling. Meanwhile, we would request you to kindly perform the following steps to resolve your issue.

● Disconnect all accessories: Disconnect anything plugged into the headphone jack like, a selfie stick, headphone, Bluetooth, etc.
● Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

● Restart the device: Press & hold the power key>Tap on Restart>Tap again to Restart your phone.

● Record your voice without using headphones by using a voice recorder" and playing the recorded audio:

Step 1: Navigate to the apps screen and tap on the Samsung folder.
Step 2:Tap on Voice Recorder.
Step 3: Tap on recording to record your voice then tap on Stop to save the recording.
Step 4: Tap on Save.
Step 5: Select and tap on recently recorded audio to hear the audio quality.
Note: If the recorded audio quality is good, then your microphone is working fine.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[SGlover999]

I already restart mobile .
After restart , voice recorder app works properly but after few hours it again not works