Main Camera Zoom

[AkshayDeshmukh]

Hi, i am using Samsung Galaxy A06 5G. My phone has 50 mp main camera but i cannot zoom. Everytime i try to zoom, i get message like zoom is not supported in this view. But when i change camera mega pixels to 12 mp, I can zoom.  I get this issue in A17 and F17 models also. Can anyone help me with this? Also if any tips on how to use 50 mp main camera will be appreciated as it doesn't apply blur effect properly in some areas for portraits.

Cannot zoom in 50 mp

[bhavinrohil]

U can't even zoom in s26 ultra by using 200 mp 😂 bro 50mp is highest mp in ur phone so u can't and what a rubbish choice better if you buy Chinese in this price range

[OMKALEESH]

Even i have a06 5g same issue but little good 👍

[bhavinrohil]

In this price Chinese will give u a better experience and long lasting support

[OMKALEESH]

Ohhh that's awesome

[OMKALEESH]

Yoooo am aswell using a06 5g

[SumitKumarRawal · Accepted solution]

Hi bro, don't believe on unverified informations.
Firstly, A06 totally lacks a telephoto lens. You can zoom on 12MP but that's digital zoom and not optical. Since it's an entry-level device, it totally lacks most of the features; both hardware as well as software. Furthermore, A06 5G also lacks an Ultra-wide lens.

Now, let's take a look at flagship S25 Ultra. It has a 50MP Ultra-wide lens, 50MP Periscope Telephoto lens, 200MP main sensor and 10MP Super-Telephoto lens. Here you can have optical zoom with 12MP as well as 50MP (3× 5× 10×) but you do can zoom with 200MP but that'd be digital zoom which will reduce the image clarity. (200 MP has specific uses and is not meant for zoom).

I'm saying again, don't believe on unverified informations.

[AkshayDeshmukh]

Thank You sir. Agreed with your point that we can't zoom without telephoto lense. I had that thought in my mind but again satrted to think like in my previous samsung mobile i.e. J7 Prime, i had basic camera but still could zoom. Anyways thank you for your comment.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

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