Original topic:

Low Frame Rates on Games

(Topic created on: 06-07-2024 11:14 AM)
280 Views
Dawnthings
Beginner Level 2
Options
Galaxy A
I have recently updated my software version to One UI 6.1 and later on noticed constant low frame rates on all my games.
What's the reason behind this and what should I do to fix it?

Device: Galaxy A52 4G 
6 Comments
Tech-CA
Active Level 8
Galaxy A
Yes we all are facing this issue
It's onui 6.1 bug
Go report brother otherwise they will never fix
0 Likes
Dawnthings
Beginner Level 2
Galaxy A
I'm doing what I can. Are you also experiencing lower frame rates on your game?
0 Likes
Tech-CA
Active Level 8
Galaxy A
Yes ! I can't beat enemy easily now they kill me fast if I shoot them 1st
Umangmathur
Expert Level 5
Galaxy A
Try complaining to samsung support
0 Likes
Galaxy A
Same problem here 🥺 😕 😪 😒
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes