Original topic:

Lock screen issue in A33 5G

(Topic created on: 09-06-2024 08:39 PM)
348 Views
Anonymous
Not applicable
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Galaxy A

image

When I lock my screen and put my device in pocket, it automatically type the pin(like in pic), even sometimes, it starts emergency call automatically. Even though accidental touch protection is Kept ON, these things happening in samsung galaxy A33 5G 
5 Comments
killer0vp
Active Level 4
Galaxy A
maybe its your screen issue or your pocket fabric issue, because mine is totally perfect
Anonymous
Not applicable
Galaxy A
Its happening for all my formal pants
kprakash
Active Level 5
Galaxy A
It is glitch of below features
1. Accidental Touch Protection
2. Touch Sensitivity

🌟 Keep Accidental Touch Protection off
Anonymous
Not applicable
Galaxy A
Ok
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that there is not any issue or bug with devices when the screen touches clothes or skin and accidental touch protection is enabled on the device, the disabled would be turned on and some action will automatically happen. If you have other concerns regarding Samsung products kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support