Lines on camera

[Members_g7513fQ]

My phone (A52-S) was updated in the last week of December 2023. A day later, I started getting these lines while using the camera. These lines appear in the photos too. They only appear on the main camera; not on the selfie, ultra wide, or macro cameras. I have not dropped my phone anywhere. Please advise.

[Rahul_Rajput]

check with open camera if it's still available then its hardware defect go to service center

[Sanskar]

Your camera is damaged. Maybe you have pointed your camera towards direct sunlight or some laser. So the camera sensor is damaged

[Raviijangra]

Restart your device in safe mode and then test it.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support