Original topic:

LINE!!!!!

(Topic created on: 02-26-2024 08:26 PM)
173 Views
ahkm
Beginner Level 2
Options
Galaxy A
Since I updated my galaxy A71 to android 13 there's a white line cutting my phone in a small left and large right half

What am I supposed to do 
#whiteline #galaxyA71 #A71 #Line 
2 Comments
Arbaaz
Active Level 10
Galaxy A
Visit service center.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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