Original topic:

Jio 5G problem on A52s

(Topic created on: 01-27-2024 09:32 PM)
190 Views
Scrabble-God
Active Level 6
Options
Galaxy A
Anyone facing any problem in jio 5g after January update. Before January update speeds were good but after the update internet lags a lot.
8 Comments
Surya_Dev
Active Level 5
Galaxy A
Bhai Samsung problem not jio problem. Samsung handset update ke baad starts acting like it's got madness insanity yah to COVID ki bemiri pagal hogaya Samsung bye bye Karo handset ko
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Scrabble-God
Active Level 6
Galaxy A
Yup u r r8
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Galaxy A
Check sim in other handset as it is jio problem
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Surya_Dev
Active Level 5
Galaxy A
Jio sims last very long Bhai I am still using same sim since last god knows how many years an multiple phone changes but sim is tagda bhai
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Galaxy A
Chk your sim which is inserted in a52 5g on other handset
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Surya_Dev
Active Level 5
Galaxy A
Ye handset ka mamla hai
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Tarish
Active Level 6
Galaxy A
Mine is working fine bro
Just download net monster app from play store and choose NR only. This will probably solve your problem
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