Original topic:

Issues with Galaxy A50s

(Topic created on: 04-01-2021 10:21 PM)
392 Views
Ashik95
Active Level 4
Options
Galaxy A
Today i updated my Samsung galaxy A50s to One UI 3.1 based on Android 11. It slows down my device and I lose WiFi direct sharing option.
Multitasking speed reduced a lot and switching between apps are frustrating. Keyboard speed is also slow compared before. I am using gboard.
Anyone facing those issues?

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8 Comments
AbhishekPriya
Active Level 8
Galaxy A
Do hard reset once but take backup before doing it
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Ashik95
Active Level 4
Galaxy A
Hard reset is a pain and a lot of hasstley. I keep a lot of data on my device,so it will be complicated enough for me.
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Tan98
Active Level 9
Galaxy A
I have no issues after update, everything is fine
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Ashik95
Active Level 4
Galaxy A
Wifi direct share is not available.
That's a bummer
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DarkClawX
Expert Level 2
Galaxy A
That was clearly stated in the update changelog
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Ehsank
Expert Level 5
Galaxy A
Wifi direct remove from android 11
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Ehsank
Expert Level 5
Galaxy A
And for other issues you can perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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