Original topic:

Battery issue in my A50s Device. HELP !

(Topic created on: 08-24-2023 09:39 AM)
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Sutanu99
Beginner Level 3
Options
Galaxy A

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I am getting battery issue in my samsung galaxy a50s device. I've to take nonstop calls for my office. I am getting only 3hours of backup. After turning on battery saver mode. I am getting 3.5 hours of backup. I've tested the battery life and it is saying "weak" status. But I've checked the blocks level (*#0228#) at 100%, it is shown 8 blocks (0~8). I'm using this device for 3 years and I'm confused that if my battery need to replace or not.

Please help me to clear that I've to replace my phone's battery or not.

I've never changed anything in my phone and sync is always on and with manual brightness option. My location is off.

Edit : battery backup 3 hours means not 100 to 0. It is from 100 to 30. (70% for 3 hours, 30% still remains)Is it okay for a 4000mah battery?
5 Comments
Galaxy A
Clearly the battery needs replacements. If you charge the phone many times a day, it will degrade faster. And 3 years is long enough for such type of degradation
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Sutanu99
Beginner Level 3
Galaxy A
Thanks for your advice 👍
I'll change it then.
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papon00
Active Level 1
Galaxy A
Brother what is the cost of replacement of a original new battery of a50....i am also suffering from the same issue
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Sutanu99
Beginner Level 3
Galaxy A
I don't know the exact price but it will cost around 2000 - 2200 Rupees.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. Please visit this mentioned link to resolve the battery drain issue

https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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