Original topic:

Issues in latest software

(Topic created on: 02-04-2024 09:14 AM)
979 Views
Srinu19
Active Level 1
Options
Galaxy A
Hello Samsung Community,

I hope this message finds you well. I recently updated my Samsung Galaxy A33 5G to the latest software version, and I have encountered a significant issue with the date and time display.

The problem is that my device is showing the previous day's date and the time is incorrect. As of 04/02/2024, the device displays 9:00 AM, while the actual time is 7:30 AM. Additionally, the date is showing as 03/02/2024, whereas today is [correct date] - 04/02/2024.

I have checked the device settings and confirmed that the time and date settings are set to automatic, and the time zone is correctly configured. Despite these settings, the issue persists.

I believe this is a software bug introduced with the latest update, and I wanted to bring it to the community's attention. Has anyone else experienced a similar problem?

Please let me know if there are any known solutions or if Samsung is aware of this issue and working on a fix. Your assistance and insights would be greatly appreciated.

Thank you,
Marathu Srinivasulu.
10 Comments
saxenashivam
Active Level 3
Galaxy A
Set it to automatic and restart your phone.1707017728324_1707017728308_0.jpg
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Srinu19
Active Level 1
Galaxy A
After attempting of several times I'm posting this issue in community after recent update I have done so many times but it didn't worked.
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saxenashivam
Active Level 3
Galaxy A
Then call to customer care they might help you remotely.
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Srinu19
Active Level 1
Galaxy A
Yeah I mailed this issue.
Srinu19
Active Level 1
Galaxy A
You can see here 1707018113860.jpg
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saxenashivam
Active Level 3
Galaxy A
You can also set your Time Zone manually, might be this will help.1707018229210_1707018229200_0.jpg
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Srinu19
Active Level 1
Galaxy A
Yeah brother thanks for the suggestion, from after software update I'm facing this issue before I didn't interfered in the date and time settings so, I'm thinking that there might be a bug presents in latest software I found this issue as visual way but I don't know whether any unidentified or hidden bugs/issues presents in the latest software.
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saxenashivam
Active Level 3
Galaxy A
I also have A34 and got update 2-3 days back but no such issue observed, please speak to customer care once.
Srinu19
Active Level 1
Galaxy A
Yeah brother I have mailed them
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