In display fingerprint sensor on a52s not so accurate.

[rthorat]

I have used Galaxy A6+ for almost 3 years and never faced any issue with its fingerprint sensor. It was very much accurate. Recently bought A52s , its very good experience with this new phone in almost every aspect except in display fingerprint sensor. It is even worse than my past smartphone J7prime for accuracy.  Do I need to visit service centre?

[ӇƛSӇƬƛƓ_SƲƦƳƛ · Accepted solution]

Fingerprint sensor also improves through updates... so I hope your sensor accuracy will improve.. 👍

[rthorat]

Yeah, me too hoping the same, some software update will improve it.

[ӇƛSӇƬƛƓ_SƲƦƳƛ]

👍 right.
Because in my A51 that's happened same... updates improved my fingerprint sensor... 👍

Brother, also report this issue to Samsung customer support team through " get help > ask questions " they'll be more focused about that...
I'll also do that for it brother... 👍

If you find informative then accept this comment as solution by clicking on three dots... that's your support encourages us 👍

Take care 🙂

[Edwin7878]

Bro register same finger multiple times to make it improve ..
Yeah if it doesn't work sent error report to samsung so they may fix it on next update..

[rthorat]

Thanks for the suggestion bro. Though I have done this already and it shown some improvement than registering single finger at once. But I feel some software update required to fix this

[Edwin7878]

Yeah great
a software is really needed ..
Sent error report bro

[BVikram]

Yes, you are right your previous A6 has a capacitive fingerprint scanner which is fast and well suitable in all conditions. But where as A52 is a less accurate and slow because of optical fingerprint scanner. Which uses 2D image comparison. If you use screen protector you need to make sure it's a high quality one. Sometimes due environment lighting condition it's struggles to capture at first go.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support