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Original topic:

Hey guys i have an issue

(Topic created on: 07-13-2024 09:51 PM)
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Reaperloyal
Active Level 7
Options
Galaxy A
I just downloaded devcheck app on my A34 5g and its showing that i have a 9.5mp camera too is that the fault of app or is something is wrong with my phone ( i downloaded the app just to check how much battery health do i have rn) 
5 Comments
Reaperloyal
Active Level 7
Galaxy A
Also it showed i have a 12.8 mp cam too ( thats my front cam i think so )
It did not show any macro or 5mp cam
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Solution
Abpal
Expert Level 1
Galaxy A
You can check the properties of any captured image in gallery, it will show you the proper megapixels and aperture Informations. You can capture different photos with different megapixels, everything will be showed in the property of that image.
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Solution
Subhendu_Paul
Active Level 6
Galaxy A
That's normal.
Even I have 200MP camera in S23 Ultra but in DevCheck app it shows 12.5 MP.1720887700559.jpg
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Reaperloyal
Active Level 7
Galaxy A
Thanks bud i thought it wasnt normal
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we do not suggest using any third-party application to check battery health, however, you can also check the battery health using the Samsung Members app, Battery Status (Battery life + Battery Capacity). if it shows bad or weak then you have to visit the service center, else it is showing normal there is no need to worry.

If the diagnosis result is poor, please visit the Samsung Service Center with the device for future assistance. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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