Original topic:

Hang! After android 14 update touch issue hang

(Topic created on: 12-28-2023 05:48 PM)
1803 Views
lordofrings
Active Level 10
Options
Galaxy A
Previous android never had any issue like this in my a54 after this update screen doesnt respond can press certain options but no swipe left right touch screen doesnt work properly many times its happening notification was working i started recording because of it see it your self...big mistake updated to new os screen always hangs swipes doesnt even respond?


10 Comments
Anonymous
Not applicable
Galaxy A
Perform a clean reset
0 Likes
AJAB_MORIA
Expert Level 5
Galaxy A
You have two options 👇
1). Backup all your data and do factory reset (if possible).
2). Android 14 (One UI6) is still new to phones, it will take some time to adjust. Wait for next update, it will be fix. Restart your phone daily to avoid such problems.
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Press the power and volume down keys simultaneously for a few seconds.

Check space availability: Settings > Device Care >Storage.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Note: Kindly contact the particular application once to make sure, there is no issue from their side.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy A
save battery in samsung

go to setting

1. sound and vibration then system sound then off all sound and go back and system vibration then off all vibration


2. notification then app notifications and off all unnecessary app notifications

3. display than on dark mode

4. display than off adaptive brightnes

5. advanced features than labs off all experimental feature

6. advanced features than motion and gesture off all








speed up your samsung phone

1.first go to setting then 

2.about then 

3.software information then 

4.tap 7 time on build no then 

5.developer option open then

6.go back in setting app and 

7.last one is developer option then

 8.find three type of animation

9.first window animation scale- set off

10.second transition animation scale- set off

11.third animation duration scale- set .5 




second tip

go to setting than
display than on touch sensitivity










set samsung mobile camera for best click


first open camera app

tap setting icon

on high efficiency picture


on save selfies as previewed


then setting to keep option


on filters

then go back

tap on filters select ivory -4

than face filter

then tap off/auto

set smoothness-8

set tone - 4
0 Likes
lordofrings
Active Level 10
Galaxy A
Kyo spam kar raha hai likes ke liye
0 Likes
Galaxy A
bhai trick try kro phir bolo 3 saal se samsung sale kr raha h u
lordofrings
Active Level 10
Galaxy A
Mobile shopwale ho kya OK... Fb me upload Karo bohot follower ho jayenge good luck.. Ye to sirf complaints forum he only can just upload just small photo only
0 Likes
Galaxy A
main yaha logo ko trick hi to bata raha hu or tum kon se band school ke principal ho jo yaha mujhe gyan de rahe ho
0 Likes
lordofrings
Active Level 10
Galaxy A
De dude gyan nahi de raha hu...tera profile me check kar ke bol raha hu...tera profile me sirf ek hi message he
0 Likes