Dear all please Visit Youtube Channel named Samsung and Samsung India and make other users aware of the issues we are facing. These users are unaware this support policy and help then not to suffer as we suffering now.
Comment your views and issues you are facing in any new video or short uploaded in these channels.
No use , most people not check comment section of youtube video specially tech , and youtubers not sharing these info openly aswel For Eg they will make big bubble regarding how greate one ui is but not even mumble absence of feature like network speed indicator, or app lock or both d Sim and wifi restrictions for app
Then maybe I am wrong my view is from this anecdote below.
People in my close circle do check reviews on yt, shopping sites then buy. And my recommend channel is always Ranjeet sir for giving practical reviews.
As far as the features your referring to these are absent in every samsung nowdays so they stopped talking about it . Like they stopped talking about chargers in the box or earphones.
We want to inform you that our best endeavor is to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized, in case there is any kind of issue that occurs then we are always helping our customers to resolve their issues. However, If anyone is is facing any issues on their devices, kindly feel free to contact us.
Dear Customer support, even though your products had pass rigorous test it's very much possible that you might have missed some tests, I have being chasing for last 3 months now, but you have just failed to provide right support, you just give textbook policy reasons. Just think once that when a software update damages our device screen, you accept to provide support for S series in April this year but you say that you will not provide support for A series just because the number of users reporting this issues is less. Does that make sense, no dear no. If you have policy it should be equal for all. Your software update patch had damaged my screen and its the only truth, and you are just not ready to accept.
As your support right from bottom to top protocol had failed to accept this obvious fact. We have to find your ways to see how we can contribute and help others not to suffer. Just have a data analysis of your competitor when their devices faced this issues, unconditional support was provided and the software mistake was boaldy accept. Which you are failing to do so.
