Original topic:

Green line on my screen

(Topic created on: 05-20-2024 06:44 PM)
585 Views
Thinleyydjehr8
Active Level 6
Options
Galaxy A
Hello guys I m facing this problem of green line in my a52s after I have dropped it in water, I have clean the phone inside out but I can't get this green line that is popping in screen.
 So dear friends is there any immediate solution and I would appreciate if there is any valuable and helpful comments over it. 
Thank you
3 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

0 Likes
AphiptyTwoS
Active Level 7
Galaxy A
water damage means khatam, tata, good bye, gaya
0 Likes