Original topic:

Green Line Issue

(Topic created on: Sunday)
99 Views
sanjay07
Active Level 3
Options
Galaxy A
I have Samsung A73 Sudden Green Line Show in Display Mobile 100% Working Condition without any Damage Very Disappointing Samsung...
5 Comments
Sam6222
Active Level 5
Galaxy A
Don't buy samsung again 🙏
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
ram_ram
Expert Level 5
Galaxy A
Ask for free replacement of display from Samsung service center
sek8658
Active Level 4
Galaxy A
I have one line let's see how supportive is Samsung Z7OfvAbetw.jpg
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SammyRaj
Active Level 6
Galaxy A
Same here. Did they change the display free of cost?