Green Line Issue

[Caushique]

Green line issue arises automatically in A15 5G. What to do? 

[Dr_Samsung]

Contact Samsung Support immediately to inquire about a free repair, as this is a known issue for some models.

Check if your device is still under warranty for a possible free replacement.

Avoid exposing your phone to extreme heat, which can trigger or worsen this display problem.

If it helps you, please click "accept solution" button and follow me

[ram_ram]

Ask for free replacement of display from Samsung service center

[Caushique]

But it's not under warranty i think

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support