Original topic:

Google chrome crashing..

(Topic created on: 07-28-2020 03:53 PM)
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Hemal5672001
Active Level 4
Options
Galaxy A
Goggle chrome crashes in samsung galaxy A50.
5 Comments
S-ghara
Active Level 6
Galaxy A
reset ur ph
Viki100420
Active Level 10
Galaxy A
I have faced such situations various times on my devices so heres my solution:
Go in app info of chrome than clear data and force stop and then launch the chrome most of the time this trick helps to fix this issue.Do try and let know about did it work or not.
Spacious
Active Level 8
Galaxy A
simply uninstall chrome and upgrade to samsung inbuilt internet browser is itself amazing.
or maybe Google-go.
KDdesai
Active Level 8
Galaxy A
this all comments works like clear data,etc.
but after the last update of chrome there's too much crash so do use other browser for sometime till Google chrome's new update rolls out
i am using opera for secondary Browser
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve "App crash" issue kindly follow the given below steps:-


1. Launch your settings>apps>crashing app>storage>touch clear cache &clear data.


After Performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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