Original topic:

Gesture for recent app screen not working properly on home screen ( Galaxy A70s)

(Topic created on: 05-10-2021 01:51 PM)
598 Views
Roshan76
Active Level 2
Options
Galaxy A
After the update (android 11 and One UI 3.1). Sometimes I can not open recent apps screen from home screen it is being very often. I have to open app drawer or any app and then open recent app.
Does anyone have the same problem?
9 Comments
ARJUNB
Expert Level 3
Galaxy A
Well first things first, after this update did u clean the wipe cache. Yes or no. If no first do that. And then check.
If problem solved do this post as solution for others. Good luck
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Roshan76
Active Level 2
Galaxy A
Can you guide how to do that?
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ARJUNB
Expert Level 3
Galaxy A
Switch off your phone
Press power button and volume up button together then u will see that u will go in bios setting of your samsung. Now just use your volume down button slowly where u read wipe cache then press power button 1 now u will see that your system has been wiped. Not press again power key on where it is written restart your device. U r done.
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Galaxy A
If u facing like this issue u should wait for the next update .. Becaz I have A50 series phone and i also face like this issue some times calculator,Play store, And network band like this applications are not working properly ... And after when i update my phone with next security patch the problem solved ....
Roshan76
Active Level 2
Galaxy A
Buddy, I thought the same but yesterday I got update but the issues was not solved so I have to post this.
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Galaxy A
Keep Hope... Bro
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Roshan76
Active Level 2
Galaxy A
I did it three times.
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Roshan76
Active Level 2
Galaxy A
Ok, I have figured it out.
It was the samsung pay in the bottom center of the home screen causing this issue.
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