Original topic:

Galaxy a51 touch hang within warranty

(Topic created on: 05-28-2021 01:33 AM)
206 Views
rohit1d
Active Level 3
Options
Galaxy A
I recently noticed that my phone is hanging and
Can't get properly action when I touched the screen 
I think it's because of touchpad fault
But there is no any kind of physical damage 
I'm facing this problem 
How to get rid of this 
Is it under warranty 
4 Comments
aarib
Expert Level 2
Galaxy A
All samsung's midrange mobiles face the same touch n hanging issues..
Its nothing u can do brother.. try 2 convince them if they got new device 4u the same poblem will occur aftr u run device n install bunch of apps,..
Better upgrade device if needed..
Anikroyale
Expert Level 5
Galaxy A
That is not true at all.
Anikroyale
Expert Level 5
Galaxy A
If it is under warranty, you will get free service provided there is no water damage.
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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