I have an issue in my galaxy a51 speaker when i talk to somebody the sound in speaker is very low but sound at phones back mid section is loud and this issue is only in call ,what to do suggest me some advice
1. Settings 》Device Care 》Battery 》Background usage limits 》 * Deep sleeping apps 》select all apps * Sleeping apps 》select all apps
2. Settings 》Apps 》 Android system Web view 》Tap on 3 dots 》uninstall update Android system intelligence 》Tap on 3 dots 》uninstall update Chrome 》Tap on 3 dots 》uninstall update
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1. Disconnect anything plugged into the headphone jack like a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
3. Check device volume settings: Apps> settings> sound & vibration> volume> Drag the volume adjustment bar left or right to increase or decrease the device volume.
4. Check mute all sound options: Apps> settings> accessibility> hearing enhancements> Disable mute all sounds (if enabled).
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
