Original topic:

Galaxy a34 keeps restarting

(Topic created on: 05-02-2023 09:20 PM)
4400 Views
Nkorpion
Active Level 1
Options
Galaxy A
Sent a diagnostic report as well. There has been no solution to the problem. Need samsung to remove this bug if there is or if this is a manufacturing defect kindly change the phone.
9 Comments
emarld_22
Active Level 9
Galaxy A
Visit your nearest Samsung service center they can help you in solving your issue
0 Likes
vinuvinod
Active Level 2
Galaxy A
I have same problem on my a34 5g
0 Likes
hellopratik
Active Level 6
Galaxy A
I only faced system ui restart. My device was in idle state & only mobile data was kept on. Right after update I check for any updates in galaxy store as well as play store. After all the update I kept my mobile idle. After few minutes I saw samsung logo as mobile was kept on table right in front of me. And within 30sec it loaded. I think that was system ui restart as it got unlock by my face unlock(weird though). Bur after that no issue. Except accidentally touch. Pocket detection is not working properly for me. No restart after that incident
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
Thiyagun
Beginner Level 2
Galaxy A
My phone keeps restarting whenever I take it out of my pocket and after restarting I can't use mobile data for several minutes help me solve this.
0 Likes
manpreetsekhon
Beginner Level 2
Galaxy A
My samsung A34 5g , Automatically Restart, what is problem? Software or Hardware issue 🤔
0 Likes
RazalRazal759
Active Level 1
Galaxy A
My a34 5g restart suddenly without any problems when I'm using it happened a lot of time why it's happening I'm facing this after ine ui 6 update
0 Likes
karimullabd
Beginner Level 2
Galaxy A
Charging plug in phone automatic switch off
0 Likes
tej_shah
Beginner Level 2
Galaxy A
facing problem in samsung a34 5g whenever i puts in charge its restart
0 Likes