Galaxy a15 5g problem 🥹

[zehen_xony]

Galaxy a15 5g has some problems like it lags a little then apps download is very slow then there are other minor problems i want one ui 7 update to solve the problems 😊

[Aditya620051]

You'll get One UI 7 stable update by this quarter.

[cs_member10 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that there is no official date has been announced yet for a UI 7 beta update for your device. Please stay tuned until you receive any further notification regarding the same in the Samsung Member app under the notifications section.

Please perform the below mentioned troubleshooting steps, these may help in resolving your lagging and apps slow installation concerns.

1. Galaxy Apps slow installation issue: It may be causing delays in your app installations since it checks the entire application for safety before allowing it to install. If you’re finding that this process is too slow and you want to speed things up, you might consider turning off the device protection temporarily.

Path: Setting>battery and device care > device protection > click on 3 dots> Turn off the toggle button.

2. Galaxy device lagging issue: ● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You will be get One UI 7.0 stable version update may be in this quarter. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.