Original topic:

Galaxy A54 5G Heating & Battery Drain Issue.

(Topic created on: 07-27-2023 10:50 AM)
507 Views
MasumMia
Active Level 2
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Galaxy A
My A54 phone is overheating and draining a lot of battery, how to get rid of this problem? 
2 Comments
theA54User
Beginner Level 3
Galaxy A
Yup new update 5.1 i guess is causing more quick battery drain
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support