Original topic:

Galaxy A53 camera bug in One UI 6.0 πŸ˜‘

(Topic created on: 02-02-2024 04:59 PM)
313 Views
joel_subash
Active Level 8
Options
Galaxy A
Samsung please fix this 
Both 16MB and 64MB is garbage now


In 64MB look at that tree and building πŸ˜‘

image
Galaxy A53 crushed image in 64MP bug




In 16 MB sky is over exposed πŸ˜‘

image
Galaxy A53 over exposed cloud in 16MP bug



5 Comments
Haridhvar23
Active Level 6
Galaxy A
Bata software me sab ke 64 mp camera me problem Hai., mene phone reset bhi Kiya not solve problems.
0 Likes
joel_subash
Active Level 8
Galaxy A
Yes it been there since beta.

But after beta several update passed and they still didn't fixed. I reported this many time on beata
0 Likes
Haridhvar23
Active Level 6
Galaxy A
Same to you bro
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Anonymous
Not applicable
Galaxy A
Same problem photo size and wight change problem 😭😭😭
0 Likes