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01-25-2024 12:34 AM in
Galaxy ASolved! Go to Solution.
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01-25-2024 12:57 AM in
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01-25-2024 12:57 AM in
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01-25-2024 01:02 PM in
Galaxy A
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01-25-2024 02:11 PM (Last edited 01-25-2024 09:12 PM ) in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Galaxy device network issue:
Kindly check the device in a different location/network coverage area.
Check device network mode settings: Settings> Connections> Mobile networks> network mode SIM1 or SIM2> Select network mode(set device network mode as 5G/LTE/3G/2G (auto connect) mode.).
Check network operator settings: Settings> Connections> Mobile networks>Network operators> Select automatically> OK> Registered on the network.
Note: We recommend setting device network operators as automatically.
Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.
Reset settings: Settings > General Management > Reset.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
Kindly visit the given link to check the back panel cost: https://www.samsung.com/in/support/spare-part-pricing-list-for-repair/
The final cost will be confirmed by the service center after physical inspection and you can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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02-14-2024 08:02 AM in
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03-04-2024 09:59 PM in
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