Resolved! Solved

Original topic:

Galaxy A51 new software update problems

(Topic created on: 10-15-2021 11:27 AM)
hashtagSuřya
Active Level 10
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Galaxy A
This is galaxy a51 , i updated the software  today , and I'm facing following issues after update

1) No sound playing, No sound incoming or outgoing 

2) battery draining

3) lagging a lot 

 4) i can't play audios

 5) i can't recive and make calls answers through audio 

6) i can't play videos 

7) the phone speakers and microphone are not working 
And Internet network slow problem.

How to fix it🙏

2 Solutions


Accepted Solutions
Solution
Sidhabhi
Options
Galaxy A
Once perform normal phone reset settings

Settings>general management>select reset>click on reset settings

Or if problem still persists

Go for wipe cache partition

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Solution
Sidhabhi
Options
Galaxy A
Normal phone reset settings me data nahi jayega..bas saare settings default settings me aa jayege..

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19 Comments
Pratheesh123
Active Level 3
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Galaxy A
I too have same problem.. i too raised same issue.. samsung need to roll out another software update to solve this issue
hashtagSuřya
Active Level 10
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Galaxy A
Problem has fixed bro, Check out my new post in profile. 👍
Pratheesh123
Active Level 3
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Galaxy A
Thanks bro
Solution
Sidhabhi
Options
Galaxy A
Once perform normal phone reset settings

Settings>general management>select reset>click on reset settings

Or if problem still persists

Go for wipe cache partition

View solution in context

hashtagSuřya
Active Level 10
Options
Galaxy A
And my data wouldn't be erased? Bhaiya
Solution
Sidhabhi
Options
Galaxy A
Normal phone reset settings me data nahi jayega..bas saare settings default settings me aa jayege..

View solution in context

Sidhabhi
Options
Galaxy A
Aur agar phone me jayeda hi problem hai to feedback drop karo samsung ko..

Aur agar lage to factory reset karo,agar kaafi time ho gaya hai to..else rehne dena..par backup lena mat bhulna
hashtagSuřya
Active Level 10
Options
Galaxy A
Aaj hi update kiya hai
hashtagSuřya
Active Level 10
Options
Galaxy A
Thanks again bhaiya.. problem has fixed ... 👋 🙏