I just bought my Galaxy A50 few days ago. Everything was going fine but now I am facing overheat problem. My device is cold as ice but suddenly it shows a warning "2/3 apps have been closed. Your device is overheating....". After few minutes it shows another warning like "Your device is overheating. Steps will be taken to cool it down..... ". After 2-3 minutes later final waring appear something like"....Your phone will shutdown in 10 seconds...". Then shutdown.
I tried googling this issue and applied some got relief for couple of days and now it starts again. Moreover I don't play games or don't use extreme graphical content in my device. The shutdown period happens 30-60 minutes. Last time it remain shutdown whole night. I tried factory reset with hard keys but no change. At afternoon I tried connecting charger then it opened and quickly I reset factory. No update, no app installed, with just the basic functionality I've opened my device and still I got the error. I repeat my device is cold as ice.
What is going on with A50. If they are giving me to much good features while it creates "overheating issue" then what is the point of using this devie. If it is a software related then please update soon and give us relief.
