Galaxy A50 camera issue After upgrading to android 10.

[kkantmishra]

There is lot of issue in camera after upgrading to android 10.

1. Like front camera showing only 16 MP high ratio.

2. There is no switch button for switching between normal between to 180 degree veiw.

3. Can't able to zoom in rear camera it showing can't zoom in this mode.

[Š]

1 Front camera 25mp is available in wide angle. It still show 16mp in top though (bug)
2 Swith button for wide angle is available in lower resolution (not in 25MP)
3. I think zoom for higher resolution is removed in Android 10.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow these below mentioned troubleshooting steps: to resolve camera issue:-

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

If the issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report).

(Note: Please send device log files within 15 minutes of the issue occurrence.)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[mhchai45]

yes, resetting worked.i can zoom in and out in this mode again.

[Samsung_XGANiyS]

Sir my samsung a50 front camera still showing 16mp after reset .......