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Original topic:

Galaxy A50 Laggy

(Topic created on: 01-14-2021 12:40 PM)
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vivek006
Expert Level 1
Options
Galaxy A
Hi, guys I've Galaxy A50 6GB variant, but since some days the UI has became laggy, 
1.Like if there are many notifications i pulled down to see those it lags.
2.Sometimes Switching between the apps also lags.
I don't know if this issue is with my device or anybody else is facing the same or this issue is with OneUI 2.5
But, definitely I'm facing this issue after OneUI 2.5.
Is their any solution apart from factory reset.
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7 Comments
Ayush13
Active Level 1
Galaxy A
hmm.. try safe mode by this way you may find if an apps is causing the issue. if not then it might be the software update. Report it if it's the issue is with software so you might get the fix in the monthly patch
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vivek006
Expert Level 1
Galaxy A
I don't think any app is causing this issue coz I haven't installed any new app after the update...
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Solution
Ehsank
Expert Level 5
Galaxy A
try these steps it may help

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Go to >Settings>General Management>Reset >Reset settings

C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

D. go to settings >>advance features >>enable reduce animation .
vivek006
Expert Level 1
Galaxy A
will this step loose any of the data ?
Ehsank
Expert Level 5
Galaxy A
no, dear, its only clear junk files, no data loss, no need backup only 10-15 seconds process
shabs
Active Level 6
Galaxy A
also select the last option from recovery it will optimize the apps
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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