Fingers print issue in samsung galaxy a52s 5g.

[MrAniruddha]

Samsung galaxy a52s 5g me new August 2022 update ke bad fingerprint me issue  a raha he.right hand ke jis ungli se fingerprint registered kiya hu left hand ki usi ungli se fingerprint unlock ho rahahe .I think this a bug problem hoga saved. Please 🙏 solve this problem samsung. 

[FARZI_69]

Aisa to ni ho rha h mere saath...

[chndn811]

Didn't observe it on my device.
All 3 fingerprints are working fine.

[CODM6567]

Ese mere device me to nhi ho rha he
Sarre delete karke dubara daal do

[Anonymous]

Didn't face this issue on my A52s. Remove all the fingerprints, restart your device and start over.

[BharatArora]

mere mobile main b same problem aarahi hai

[cs_member8]

Dear Samsung Customer,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

• The fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

• The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.

• Ensure that the fingerprint recognition area and your fingers are clean and dry.

• The device may not recognize fingerprints that are affected by wrinkles or scars.

• The device may not recognize fingerprints from small or thin fingers.

• If you bend your finger or use a fingertip, the device may not recognize your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.

• To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

• In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.
Note: You should make sure to use the highest central parts of fingerprint or the most curved part of fingerprint when you register or scan fingerprint

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.