Fingerprint calibration on A32 4G

[Comfortable2]

ByI need help to calibrate my fingerprint I can't visit a samsung shop there aren't any in Northern part of malawi, is there a way I can do it myself 

[Nicolas-Jackson]

What happened to ur fingerprint???

[Comfortable2]

I changed the lcd but it was not working, it wasn't an original lcd so decided to put back the og lcd then my fingerprint stopped working bringing the message that it needs calibration

[Nicolas-Jackson]

Oh no. Your fingerprint needs a fix and it requires your phone to be disattached and place the fingerprint correctly, I think that's the problem coz I had it too on my old phone, the fingerprint couldn't work.

[Legend54]

Hey, you can try recalibrating it by deleting your saved fingerprints and re-adding them under Settings > Biometrics and Security > Fingerprints. Make sure your screen is clean and your finger is dry. Hope that helps!

[Comfortable2]

I have so many times, I even tried hard reset but nothing worked

[Legend54]

Sorry to hear that, bro. If even the OG screen and reset didn’t fix it, sounds like the fingerprint sensor might need professional calibration. Maybe try Samsung Members live chat or remote support if you can’t access a service center. Hope they can sort it for you!

[Comfortable2]

Ok let me try that, thanks🙏

[The-Kid-Deė]

Fingerprint won't work if you replaced the screen with non Fingerprint screen. If you using original A32 screen, take the phone to a technician so they can restart the screen and calibrate the Fingerprint sensor.

[Legend54]

Nice insights guys! Sounds like the original screen is key here. Hope you get it sorted soon @Comfortable2 let us know if the technician manages to calibrate it!