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Original topic:

Samsung A32 fingerprint sensor calibration needed after screen replacement

(Topic created on: 12-08-2022 01:51 PM)
7121 Views
friend_to_animals
Beginner Level 3
Options
Galaxy A
PLEASE HELP!

I had the screen of my samsung galaxy a32 replaced because I dropped the phone in water and the LCD got damaged. After the repair, the screen was working but when I tried to do anything with the fingerprints it says that it needs a fingerprint sensor calibration.

Is there any fix for this issue?
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6 Comments
asp1495
Active Level 5
Galaxy A
You'll have to take it back to the person that fixed your phone and hear by them..maybe they didn't connect something when the replaced the screen or something...That is all I can say...
FYTA
Active Level 4
Galaxy A
Factory reset the phone that should work
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Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi friend_to_animals

Thank you for reaching out to us and apologies for the inconvenience.

Kindly take the device to an accredited service center for an assessment and repairs. Please use the link below to find a service center near you

https://www.samsung.com/za/support/service-centre/

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LadyD83
Beginner Level 2
Galaxy A
I had a screen of my Samsung galaxy a32 replaced because it felt down and the screen was damaged. After repaired it says that it needs a fingerprint sensor calibration
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LadyD83
Beginner Level 2
Galaxy A
I had a screen of my Samsung galaxy a32 replaced because it felt down and the screen was damaged. After repaired it says that it needs a fingerprint sensor calibration


Can the problem be fixed
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Members_GURnU4B
Beginner Level 2
Galaxy A

My fingerprint doesn't work after screen replacement 

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