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Original topic:

Fingerprint need calibration samsung a71

(Topic created on: 05-22-2022 11:00 AM)
2351 Views
ZeclayX
Beginner Level 2
Options
Galaxy A

My samsung after screen replacement at Indonesia,Jakarta

It gives me a error : FIngerprint sensor calibration needed 
Contact Customer Service for help.

the screen replacement is 100$

And after 1 day i realized my fingerprint not working and i go back to the service center And they cant fix it 
Please help me i already tried everything

6 Comments
Anonymous
Not applicable
Galaxy A
Have you tried to re-register your fingerprint in Settings>Biometrics and security>Fingerprints?
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ZeclayX
Beginner Level 2
Galaxy A

i cant re-register because i cant register the fingerprint

 

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Lloyd55
Beginner Level 2
Galaxy A

It won't give me the opportunity to register. It keep reporting that finger print needs recalibration.  This all happens when the information was transferred from a norther phone which the finger print option was working.

0 Likes
Anonymous
Not applicable
Galaxy A
And they let you go back home with an unfixed/uncalibrated fingerprint sensor after a screen replacement! Which service center was it?
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Anonymous
Not applicable
Galaxy A
Bring your phone to an Authorized Service Centre:

https://www.samsung.com/za/support/service-centre/
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Mr-A0
Beginner Level 2
Galaxy A

They dont have any soutable solution for it. Their products are irreliable now

0 Likes