Fingerprint Sensor not Working

[ASPANKAJ]

My Samsung Galaxy A22 Fingerprint Sensor is not working since one week. I have Restarted my Phone but problem still persist.

[AJAB_MORIA]

Clean finger print sensor (Button) first.
Reset all settings and restart the phone.

[goodthings]

Please reset factory data without backup of apps also remove previous fingerprint and add again fresh fingerprint, also clean fingerprint sensor button and your's finger too. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove your device screen protector and then check the issue.

Make sure you are using a Samsung-approved screen protector. If not then kindly remove your screen guard and check the issue. Samsung cannot guarantee compatibility with third-party products because fingerprint performance may be affected depending on the thickness and structure of protection films or screen protectors.

Clean the fingerprint sensor:
Clean the fingerprint sensor with a soft cloth. Make sure the fingerprint sensor is dry and free from any debris that may cause the sensor to be unable to recognize fingerprints.

Remove fingerprint and set up fingerprint again:

Remove the current fingerprint and set up the fingerprint again. When you touch the sensor to set up your fingerprint, make sure you set the entire fingerprint, including the outer area of your fingertip. Setting the entire fingerprint area enables successful fingerprint recognition with any grip.

How to remove Fingerprint: Settings > Biometrics and Security > Fingerprints > Fingerprint1 > Remove > Remove again to confirm.

How to Set up Fingerprint: Settings > Biometrics and Security > Fingerprints > Add Fingerprint > Scan your fingerprint > Place your finger on the sensor, then lift it off when you feel a vibration > Continue >
Reposition your finger each time to capture the edge of your fingerprint > Tap on Done.

Fingerprint added successfully.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support