Original topic:

Facing problems in OTG Drive

(Topic created on: 07-12-2023 11:24 AM)
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Ashusha143
Beginner Level 3
Options
Galaxy A
I have facing problems in Sam A73 5g, when I copy any file to OGT Drive it's "Paste" Button Disabled.
3 Comments
mZoOnY
Active Level 8
Galaxy A
It's been disconnected without using eject option

Plug it in to any pc or laptop
You'll see a repair message showing up
Click repair drive .wait till it finishes
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mZoOnY
Active Level 8
Galaxy A
BTW . Samsung file manager only supports exfat. And fat32

So using a third party file manager could also help incase your file system is ntfs
Samsung_specialist
Community Manager
Options
Galaxy A

Hello,

Please submit an error report to the technical team via Samsung members app > get help page > error reports section.
Choose one of the categories, and type the issue that you're facing to them, but make sure to send your device's logs.
To send the device logs, please follow the below:
Press and hold Samsung members Icon > Then tap on Error reports > Select category of your report > Make sure that "Send Log Data" is selected to help resolve your inquire > Describe your problem in details > Change the frequency to whatever you prefer > Then send it.

For more information regarding, you are welcome to visit our website and watch tutorial sending logs by following the link below:
https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/

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